In the wake of unwelcome news this weekend, in which Hurtigruten and Paul Gauguin both reported outbreaks of Covid-19 onboard, MSC Cruises today shared details about how its "Cruise With Confidence" initiative will work in order to resume sailing. A specific target date for its first sailings, in the Mediterranean, has not yet been announced by MSC
At a press conference today in Italy, MSC Cruises' CEO Gianni Onorato laid out a plan that included pillars such as a comprehensive health and safety operating protocol, technology that will support new procedures in a passenger- and crew-focused manner, and details about its group of experts.
Key points that emerged from the press conference:
In addition to a dedicated task force that will develop the new protocols, MSC Cruises is in conversations with RINA, the independent maritime certification corporation. RINA has verified that protocol meets the European Maritime Safety Agency (EMSA) Guidance, which incorporates additional health standards including those from the EU Healthy Gateways Joint Action
While awaiting the necessary final approvals, two MSC Cruises’ ships are making preparations – flagship MSC Grandiosa and popular ship MSC Magnifica. MSC Grandiosa will offer 7-night cruises in the Western Mediterranean and MSC Magnifica will serve the East Mediterranean. Their actual departure dates will be determined in accordance with the guidelines received by the relevant authorities. The itineraries that are planned include Greece and Malta where the authorities have not only re-opened their ports to cruising but also have approved the health and safety protocol to support MSC Cruises’ restart of operations.
MSC revealed key strategies that are part of the new series of protocols. These include:
Universal health screening of guests prior to embarkation that comprises three comprehensive steps: a temperature check, a health questionnaire and a COVID-19 swab test. Depending on the screening results and according to the guest’s medical or travel history, a secondary health screening or testing will take place. Any guest who tests positive, displays symptoms or a temperature will be denied boarding. Following guidelines from the European Centre for Disease Prevention and Control, guests traveling from countries categorized as high risk will be required to take a molecular RT-PCR test, to be done within 72 hours prior to joining the ship. All crew members will be tested for COVID-19 prior to embarkation as well as regularly during their contract.
Elevated sanitation and cleaning measures supported by the introduction of new cleaning methods, the use of hospital-grade disinfectant products and the sanitation of the air on board with UV-C light technology that kills 99.97% of microbes.
Social distancing will be enabled through the reduction of the overall capacity of guests on board, allowing for more space for guests, approximately 10 m² (about 108 sq. ft) per person based on 70% overall capacity. Venue capacity will be reduced, activities will be modified to allow for smaller groups and guests will be able to pre-book services and activities to manage guest numbers. When social distancing is not possible, guests will be asked to wear a face mask, for instance in the elevators. Face masks will be provided daily to guests in their staterooms and will be available around the ship
Enhanced medical facilities and services with highly qualified staff trained, the necessary equipment to test, evaluate and treat suspected COVID-19 patients and the availability of free treatment at the onboard Medical Center for any guest with symptoms. Dedicated isolation staterooms will be available to enable isolation of any suspected cases and close contacts.
Ongoing health monitoring will be conducted throughout the cruise. Guests and crew will have their temperature checked daily either when they return from ashore or at dedicated stations around the ship to monitor the health status of every guest and crew member. During this initial phase of operations, as a further enhanced measure of protection and to avoid risks to the health of guests and their fellow cruisers, guests will only go ashore as part of an organized MSC Cruises’ excursion. This means that MSC Cruises can protect their health while ashore with excursions that will be delivered with the same high standards of health and safety as on board. We will ensure that transfers are properly sanitized and that there is adequate space. Tour guides and drivers will also undergo health screening and will wear appropriate personal protective equipment (PPE).
A contingency response plan will be activated if a suspected case is identified, in close cooperation with the national health authorities. The suspected case and close contacts will follow isolation measures and may be disembarked according to local and national regulations.
In the U.S., MSC Cruises’ ships will only return to service once the necessary approvals have been received from the relevant local and national authorities, including the CDC, as well as across the regions where the ships will operate.
