Swan Hellenic, the Cyprus based expedition cruise line, said it has opened its North America office based in Fort Lauderdale to offer service to customers in the United States, Canada and Mexico, including through a dedicated call centre.

“Headquartered in Cyprus with offices in London, Dusseldorf and Monaco, together with a branch office in Hong Kong (serving mainland China, Taiwan and South-East Asia), as well as partnerships serving India, Japan and Australia-New Zealand, Swan Hellenic’s new North America office takes the cultural expedition cruise leader impressively close to offering global direct customer support less than year after it relaunched,” the company said in a statement

The North America team of cruise industry veterans is headed by GM Tom Russell, previously President of Cruise & Travel Executives, COO of Global Voyages Group and COO & Managing Director North America of Silversea.

Mitchell Schlesinger has been appointed  Sales Director North America. He has previous extensive experience leading the sales activities of Norwegian Cruise Line, Orient Line and Voyages to Antiquity.

Andrea Corman has been appointed Customer Relations Director. He has guest-service experience with Voyages to Antiquity, Uniworld River Cruises and Oceania Cruises and Nick Giersdorf as Marketing & Digital Director. He is ex-Chief Marketing Technology Officer at Global Voyages Group

“With such a high-calibre team dedicated to its North America customers, it’s clear that Swan Hellenic is totally confident and committed to bringing its unique cultural expedition cruises and renowned personal service to adventurous-minded and creative explorers around the world,” the company said.

Photo: Swan Hellenic willl operate three new buildings on order at Helsinki Shipyard in Finland.