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Written by Teijo Niemelä Teijo Niemelä
Category: More News More News
Published: 26 April 2016 26 April 2016

The Federal Maritime Commission advises passengers that Haimark Line Limited (Haimark), a passenger vessel operator, has cancelled all future cruises. Haimark operates a single vessel, the Saint Laurent.

In accordance with Commission regulations, Haimark maintains an escrow account for the purpose of refunding applicable passenger fares and deposits for cruises departing from a U.S. port in the event that the cruise line fails to perform any such cruises. The escrow account does not provide reimbursement for payments for air travel, shore-side hotel expenses, or other expenses that do not constitute water transportation or its related services. Further information about the legal requirements of the passenger vessel operator program can be found on our Passenger Vessel Operators webpage.

The escrow agent will automatically process refunds and send payments to passengers who paid deposits or fares for cruises on the Saint Laurent. However, passengers who previously obtained a refund from their credit card issuer or travel insurance are not eligible.

The Commission’s Office of Passenger Vessels and Information Processing is available to assist passengers with respect to questions about Haimark or their refund procedures and may be contacted by phone at (202) 523-5818 or e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it..