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Carnival opens fleet operations center in Seattle

Carnival Corporation & plc, the world’s largest cruise shipping company, announced today that it is expanding the commercial maritime industry’s first and most technologically advanced Fleet Operations Centers with the opening of a new facility in Seattle.

The company’s first Fleet Operations Center is located in Hamburg, Germany, with both centers providing real-time support for its 102-ship fleet, the largest in the cruise industry. A third center will be added to the global network later this year when construction is scheduled to be complete on a facility in Miami at the company’s headquarters.

The new Fleet Operations Centers utilize a state-of-the-art tracking and data-analysis platform that enables real-time information sharing between Carnival Corporation ships and specialized onshore teams designed to support fleet operations.

The proprietary system significantly improves communication from ship to shore, providing new capabilities for enhancing the safe passage of ships at sea while improving operational efficiencies and supporting overall environmental initiatives at Carnival Corporation.

The advanced system, which initially captures thousands of data points and provides real-time analytics for 28 distinct parameters for navigational safety from each ship, focuses on the following strategic areas to optimize safety, efficiency and overall fleet performance:

  • Nautical Operations & Safety – including the capability to see real-time radar visuals, stability conditions, automation, the Safety Management and Command System, and webcams from each ship, along with GPS location, routing, ship conditions and weather data.
  • Procedural Optimization & Efficiency – including speeds, navigational data and engine conditions.
  • Sustainability – including fuel and energy usage, emissions levels, water and waste management.

Utilising cloud-based technology from Microsoft, this new system – dubbed “Neptune” – has been in use at the Carnival Maritime Fleet Operations Center (FOC) in Hamburg, Germany, as announced in October 2015. Carnival has been piloting the system with its European cruise line brands in Hamburg and Southampton, England. Based on the system’s success, the company will continue rolling out the system this year to further increase the monitoring capability of its ships sailing in the U.S. and Caribbean, through its Fleet Operation Centers in Miami and Seattle.

The new FOCs will provide an additional layer of support, where the shore-based analytics system will automatically generate alerts to help provide support in addressing any potential safety or weather-related issues across the fleet. Moving forward, the system’s ability to process and analyze “big data” in real time will enable Carnival Corporation and its brands to do predictive analysis with the potential to further improve safety and operations.