Telenor Maritime, the global maritime mobile operator, expand the long-term partnership with Stena Line and announces the introduction of the mobile ecosystem onboard their passenger ships.
This is deploying a connectivity platform with Mobile/3G/4G, Premium Wi-Fi, Ka-VSAT and mobile broadband backhaul in addition to existing system to improve the customer experience. Digital services that support the complete digital value chain vastly enhancing the customer experience onboard.
“We are delighted to develop further our long-term partnership with Stena Line, one of the largest ferry companies in the world with Europe’s most comprehensive route network, consisting of 21 strategically located ferry routes across Northern Europe, operating in Scandinavia, the Baltics, the North Sea and the Irish Sea,” said Frode Støldal, CEO of Telenor Maritime.
“We are confident that our communications services will substantially enhance the customer journey on the twenty ships we are upgrading. Additionally, we are ready for the introduction of 5G with IOT services which will truly increase the ship operations efficiency. This is an important step for Telenor Maritime’s service-expansion in Europe,” he added.
“We have had a long and fruitful relation working with Telenor Maritime, previously Maritime Communications Partner. In fact, we were their very first customer in 2004, and we truly recognise them as the leading mobile operator at sea with an ever-expanding quality portfolio of services relevant for the ferry industry,” said Raimo Warkki, Commercials, Ship Communication & Systems of Stena Line.
“Continually looking to develop the onboard customer experience, we intend to provide our guests with improved services on our fleet of passenger-vessels, giving them a choice to always stay connected if they prefer. Our free low-performance Wi-Fi is complemented with a Premium, high-quality Wi-Fi alternative for our guests, opening up for more advanced services highly sought after by our passengers,” Raimo Warkki continued.